CatalogHand Start free trial

Pricing

Start free for 14 days

Pick a plan, add a card, and we set everything up for you. Nothing is charged until day 15, and you can cancel before then with one email.

Starter

For focused catalogs.

$49/month

14 days free, then $49 a month. Cancel anytime.

Start 14-day free trial
  • Up to 1,000 products
  • 500 AI conversations a month
  • Chat on every product page
  • Answers with links to the exact product
  • "I don't know" handoff to your email
  • Weekly email of questions your pages could not answer
  • Set up for you, no call needed
For larger catalogs

Pro

For large catalogs with deep specs.

$149/month

14 days free, then $149 a month. Cancel anytime.

Start 14-day free trial
  • Up to 10,000 products
  • 2,000 AI conversations a month
  • Everything in Starter
  • Reads linked spec sheets and manuals
  • Side-by-side product comparisons
  • Suggested questions on product pages
  • Quote and bulk-order handoff
  • Analytics on product clicks and add-to-cart
  • Card required, nothing charged for 14 days
  • We email you 3 days before the trial ends
  • Cancel anytime with one email

Prices in US dollars. A conversation is one shopper's chat on one visit, however many questions they ask. Paid months are not refunded; cancelling stops the next charge. See the terms.

Questions

Before you start

Do I need a call or a meeting?

No. Start the trial online, and we set everything up and email you a personal install link. If you have a question, email us and we usually answer within a few hours.

How much work is the install?

A couple of minutes. You click Install, approve read-only access in Shopify, and press Save in your theme editor. You do not edit any theme code.

What happens if it does not know the answer?

It says so instead of guessing, and offers to pass the question to you by email. Each week you get a list of the questions your product pages could not answer, so you can fill the gaps.

Where do the answers come from?

Only from your own catalog: product titles, descriptions, spec tables and variants, plus linked spec sheets and manuals on Pro. Every answer links the product it used, so shoppers can check it.

How is this different from a regular chat app?

Most chat apps either need a person to reply, or answer from a short FAQ you write. CatalogHand reads the specs of every product and answers technical questions about fit, capacity, voltage and what is included.

What access does it need?

Read-only access to your products and to your theme, so we can check that the chat is switched on. It does not read orders, customers or payments.

What counts as a conversation?

One shopper's chat on one visit, however many questions they ask in it.

How do I cancel?

Email hello@cataloghand.com at any time. If you cancel during the 14-day trial, you pay nothing. After that, cancelling stops the next charge and the assistant stays on until the end of the month you paid for.

Is it only for tool and hardware stores?

It is built for stores whose shoppers ask technical questions: tools, hardware, electrical and similar catalogs. It works on any Shopify store with detailed product pages.

Put your best counter expert on every product page.

14 days free. Set up for you. Cancel anytime.

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